<?xml version="1.0" encoding="UTF-8"?>
<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Mon, 13 Feb 2012 02:00:13 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>News</title><subtitle>News</subtitle><id>http://www.supportsolutions.ie/news/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.supportsolutions.ie/news/"/><link rel="self" type="application/atom+xml" href="http://www.supportsolutions.ie/news/atom.xml"/><updated>2011-12-14T18:10:02Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.11.81 (http://www.squarespace.com/)">Squarespace</generator><entry><title>Horizon on a Google Chromebook</title><id>http://www.supportsolutions.ie/news/2011/12/14/horizon-on-a-google-chromebook.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/12/14/horizon-on-a-google-chromebook.html"/><author><name>Alan Conroy</name></author><published>2011-12-14T13:57:24Z</published><updated>2011-12-14T13:57:24Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p>This is a video showing how you can quickly get into Horizon out on the road when by using a google chromebook</p>
<p>You will get lots more information on google chromebooks here <a href="http://www.google.com/chromebook/">http://www.google.com/chromebook/</a></p>
<p>Please excuse the wobbly video, as I was recording it on my mobile</p>
<p>Any specific questions on this I'd be happy to discuss them with you, best to send me a email: (alan at supportsolutions.ie)</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><object width="640" height="480" id="wistia_697335" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.2.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/42435f985706b03f8373747cf6b918e252e1bca3.bin&stillUrl=http://embed.wistia.com/deliveries/96287b44120bcf7c00c22591091990d7fe2105af.bin&unbufferedSeek=true&controlsVisibleOnLoad=true&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_697335&mediaDuration=132"/><embed src="http://embed.wistia.com/flash/embed_player_v1.2.swf" width="640" height="480" name="wistia_697335" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/42435f985706b03f8373747cf6b918e252e1bca3.bin&stillUrl=http://embed.wistia.com/deliveries/96287b44120bcf7c00c22591091990d7fe2105af.bin&unbufferedSeek=true&controlsVisibleOnLoad=true&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_697335&mediaDuration=132"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_697335',640,480,{videoUrl:'http://embed.wistia.com/deliveries/76f74944ed832259ffd00602f0cbcad6d750d933.bin',stillUrl:'http://embed.wistia.com/deliveries/96287b44120bcf7c00c22591091990d7fe2105af.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_697335',mediaDuration:132})</script></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>]]></content></entry><entry><title>Product Swap Classes in Horizon</title><id>http://www.supportsolutions.ie/news/2011/11/24/product-swap-classes-in-horizon.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/11/24/product-swap-classes-in-horizon.html"/><author><name>Alan Conroy</name></author><published>2011-11-24T22:36:21Z</published><updated>2011-11-24T22:36:21Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p>Have a look at this video for information on how to use product swap classes in Horizon</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><object width="800" height="600" id="wistia_646585" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.2.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/c254bcf6e11a6f086c6682a515ab08362b5f684c.bin&stillUrl=http://embed.wistia.com/deliveries/c2159182f34dea87508969ad692e86afda3542d4.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_646585&mediaDuration=410"/><embed src="http://embed.wistia.com/flash/embed_player_v1.2.swf" width="800" height="600" name="wistia_646585" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/c254bcf6e11a6f086c6682a515ab08362b5f684c.bin&stillUrl=http://embed.wistia.com/deliveries/c2159182f34dea87508969ad692e86afda3542d4.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_646585&mediaDuration=410"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_646585',800,600,{videoUrl:'http://embed.wistia.com/deliveries/f7bc3e229993bf6753fdfbe33da0bd0d9a46caac.bin',stillUrl:'http://embed.wistia.com/deliveries/c2159182f34dea87508969ad692e86afda3542d4.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_646585',mediaDuration:410})</script></p>]]></content></entry><entry><title>September Webinars</title><id>http://www.supportsolutions.ie/news/2011/9/8/september-webinars.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/9/8/september-webinars.html"/><author><name>Alan Conroy</name></author><published>2011-09-08T21:58:28Z</published><updated>2011-09-08T21:58:28Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p><span class="headerBarText" style="color: #ffa500; font-size: 30px; font-family: Verdana; font-weight: normal; text-align: left;">September Horizon Webinars</span><br /><br /><br />Our Webinar series is back from the Summer Break.<br /><br />For those of you who couldnt make our previous webinars you will find them recorded at&nbsp;&nbsp;&nbsp; <a style="color: #111111; text-decoration: underline; font-weight: normal;" href="http://helpdesk.supportsolutions.ie/forums/20115628-webinars">http://helpdesk.supportsolutions.ie/forums/20115628-webinars</a>.<br /><br /><br /><strong>Webinar 1: Contracts &amp; Pricing&nbsp; Wednesday 14th September at 10am</strong><br /><br /><span class="Apple-style-span" style="color: #000000; font-family: Arial,Verdana,Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; background-color: #ffffff;">An indepth look into some of the pricing tools within Horizon<br /><br />In this webinar you will learn<br /><br />1. How to use the contract wizard feature to improve margins<br />2. How to use the price manager to globally manage contract pricing<br />3. Setup contracts for groups of customers<br />4. Manage Mailers &amp; Web Offers<br /><br />Click here to register&nbsp;</span><a style="color: #0000cc; text-decoration: underline; font-weight: normal;" href="https://www3.gotomeeting.com/register/646320038" target="_blank">https://www3.gotomeeting.com/register/646320038</a><br /><br /><br /><strong>Webinar 2: Custom Design in Horizon Web&nbsp; Wednesday 21st September at 10am</strong><br /><br /><span class="Apple-style-span" style="color: #000000; font-family: Arial,Verdana,Helvetica; line-height: normal;">An indepth look into some customer design tools in Horizon Web<br /><br />In this webinar you will learn<br /><br />1. Change the colour scheme in Horizon Web<br />2. Add your own web banners<br />3. Create Custom Designed Pages<br />4. Integrate with other web services like twitter<br /><br />Click here to register&nbsp;</span><a style="color: #111111; text-decoration: underline; font-weight: normal;" href="https://www3.gotomeeting.com/register/701547622">https://www3.gotomeeting.com/register/701547622</a>&nbsp;<br /><br /><strong>Webinar 3: Layouts &amp; Analysis&nbsp; Wednesday 28th September at 10am</strong><br /><br /><br /><span class="Apple-style-span" style="color: #000000; font-family: Arial,Verdana,Helvetica; line-height: normal;">This webinar will show you<br /><br />1. How to customise your daybook layouts, learn grouping, sub totally and averaging. (Daybooks are for example sales ledger screen, sales order screen)<br /><br />2. How to use the very powerful management analysis screen to drill down on information such as<br />&nbsp;&nbsp;a. Customer Sales Trends<br />&nbsp;&nbsp;b.&nbsp;&nbsp;Product Sales Trends<br />&nbsp;&nbsp;c.&nbsp;&nbsp;Rep Sales Trends<br />and much more</span><br /><br />Click here to register&nbsp;<a style="color: #111111; text-decoration: underline; font-weight: normal;" href="https://www3.gotomeeting.com/register/516431062">https://www3.gotomeeting.com/register/516431062</a><br /><br /><br /><br />I hope you will take the time to register and take part in one of our sessions and help increase your knowledge of the Horizon system.</p>
<p>&nbsp;</p>]]></content></entry><entry><title>Email Marketing Campaigns from Horizon</title><id>http://www.supportsolutions.ie/news/2011/8/18/email-marketing-campaigns-from-horizon.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/8/18/email-marketing-campaigns-from-horizon.html"/><author><name>Alan Conroy</name></author><published>2011-08-18T16:25:52Z</published><updated>2011-08-18T16:25:52Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p>This video will give you an over view of the very powerful email marketing tool within Horizon</p>
<object width="640" height="384" id="wistia_426036" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/da3b537f9c8cc287186f5be4fbbebed0ae39d631.bin&stillUrl=http://embed.wistia.com/deliveries/96ec70581d42e3b5f6205af1c03e7c65b4420377.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_426036&mediaDuration=193.13"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="640" height="384" name="wistia_426036" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/da3b537f9c8cc287186f5be4fbbebed0ae39d631.bin&stillUrl=http://embed.wistia.com/deliveries/96ec70581d42e3b5f6205af1c03e7c65b4420377.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_426036&mediaDuration=193.13"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_426036',640,384,{videoUrl:'http://embed.wistia.com/deliveries/dc47640fdb1c7d6967966bef300038b6eed60ddd.bin',stillUrl:'http://embed.wistia.com/deliveries/96ec70581d42e3b5f6205af1c03e7c65b4420377.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_426036',mediaDuration:193.13})</script><p3-transcript file_id='7d47ae3303' can_download='false' can_collapse='true' scan_view='false' can_clip='true' onload_collapse='false' can_print='true' skin='frost'></p3-transcript> 
      <div id='p3-root'></div> 
<script type='text/javascript' src='//get-embed.wistia.com/embed/transcripts/7d47ae3303.js'></script><noscript>Hello. This is Alan Conroy and today we're going to have a look at Horizon's marketing module. Horizon's marketing module is a very clever way of staying in touch with your customers. 

So this is the marketing screen, and as you can see here on the left-hand side, we put our promotions that we're running at the moment, and these ones haven't been processed. 

What I'm going to do is I'm going to add in a new promotion. So I click on my Add button, and I give it a name, so it's Alan's paper promotion. And I detail just a description of what's happening here. So what I'm looking for today is people who are spending more than 100 euro, but aren't buying paper from me. 

Down here we have our selection criteria, and this is a really clever bit in Horizon. So our criteria, we include all of our customers, and then our sub-criteria is going to based on product and spend. So let's say people, products have not bought paper products, but spend more than 100 euro or 100 pounds in the last 30 days. And I save those criteria settings. So you can see now it's all traders, paper products that spend more than 100 quid. 

So the next part we go to is I want to send them an email, so I click on our email, and our subject is 199 paper promotion. And then our message is going to be a hasty mail message that I put in here, so you can see that I have dear salutation, so that'll be dear Bob, dear John, dear Mary and so on. This week only-- and here's our details of our promotion, how to get in contact with us, who it's from, and don't forget that all important unsubscribe link that should be below the email market. 

So we'll close that and that's our promotion. And then we close this here, and our promotion here is ready to go. So you see I have no customers at the moment selected for this. So I build my promotion. It now gives me five people who are spending more than 100 quid in the last month, but aren't buying paper. What I'm going to do is I'm going  to process this. My action here is an email, so I'm going to send them the email that we just created there a moment ago. Select Go. Lastly, do I want to email these five customers with the promotion? Obviously, I'll answer yes and off it goes. 

So now what happens here is in process you can see that we have our paper campaign. What Horizon will do is when the customer's read it, it will inform us when-- the tick in the box here to tell us that they're read it. And after we follow-up the customer we can tick there. 

And when it comes in the next couple of months we want to re-run the promotion again, rather than go through all those steps again, we click on the promotion, right click, move it back to unprocessed, there it is again. We can build it, and you check for any changes in the customers, process it again, and then send off the email. So it's as simple as that. </noscript>]]></content></entry><entry><title>Price Manager - Webinar</title><category term="horizon"/><category term="price manager"/><category term="pricing"/><category term="webinar"/><id>http://www.supportsolutions.ie/news/2011/7/18/price-manager-webinar.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/7/18/price-manager-webinar.html"/><author><name>Alan Conroy</name></author><published>2011-07-18T07:42:30Z</published><updated>2011-07-18T07:42:30Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p><object width="850" height="478" id="wistia_424543" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/c1901b0d8ff5b440cf8a1c85561a74ad81ecb729.bin&stillUrl=http://embed.wistia.com/deliveries/25113173d3e779945b196578270f478dbbcddf34.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_424543&mediaDuration=933.4"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="850" height="478" name="wistia_424543" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/c1901b0d8ff5b440cf8a1c85561a74ad81ecb729.bin&stillUrl=http://embed.wistia.com/deliveries/25113173d3e779945b196578270f478dbbcddf34.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_424543&mediaDuration=933.4"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_424543',850,478,{videoUrl:'http://embed.wistia.com/deliveries/8735708c760ff7893eb5a866e8044a3413293f9d.bin',stillUrl:'http://embed.wistia.com/deliveries/25113173d3e779945b196578270f478dbbcddf34.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_424543',mediaDuration:933.4})</script></p>]]></content></entry><entry><title>Using Contracts - Webinar</title><category term="contracts"/><category term="horizon"/><category term="webinar"/><category term="webinar"/><id>http://www.supportsolutions.ie/news/2011/7/17/using-contracts-webinar.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/7/17/using-contracts-webinar.html"/><author><name>Alan Conroy</name></author><published>2011-07-17T19:00:51Z</published><updated>2011-07-17T19:00:51Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p><object width="850" height="478" id="wistia_424510" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/f379d7cf31a50361c958ca76bfc480fc0138feba.bin&stillUrl=http://embed.wistia.com/deliveries/321e94a5f46e03b1679c6f65d0f8d61de8f3127a.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_424510&mediaDuration=1768.17"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="850" height="478" name="wistia_424510" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/f379d7cf31a50361c958ca76bfc480fc0138feba.bin&stillUrl=http://embed.wistia.com/deliveries/321e94a5f46e03b1679c6f65d0f8d61de8f3127a.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_424510&mediaDuration=1768.17"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_424510',850,478,{videoUrl:'http://embed.wistia.com/deliveries/4003711531c52c404a3b4bcdca6d9e48a6f0be79.bin',stillUrl:'http://embed.wistia.com/deliveries/321e94a5f46e03b1679c6f65d0f8d61de8f3127a.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_424510',mediaDuration:1768.17})</script></p>]]></content></entry><entry><title>July Webinars</title><id>http://www.supportsolutions.ie/news/2011/6/27/july-webinars-1.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/6/27/july-webinars-1.html"/><author><name>Alan Conroy</name></author><published>2011-06-27T19:14:21Z</published><updated>2011-06-27T19:14:21Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p>Thank you to all those who took part in our June Webinars and provided us with some excellent feedback.<br /> <br /> For those of you who couldnt make them you will find them recorded at <a href="http://helpdesk.supportsolutions.ie/forums/20115628-webinars"><span style="color: #111111;">http://helpdesk.supportsolutions.ie/forums/20115628-webinars</span></a>.<br /> <br /> <br /> <strong>Webinar 1: Contracts &amp; Pricing&nbsp; Thursday July 7th at 11am</strong><br /> <br /> <span class="apple-style-span"><span style="color: black;">An indepth look into some of the pricing tools within Horizon</span><span style="color: black;"><br /> <br /> <span class="apple-style-span">In this webinar you will learn</span><br /> <br /> <span class="apple-style-span">1. How to use the contract wizard feature to improve margins</span><br /> <span class="apple-style-span">2. How to use the price manager to globally manage contract pricing</span><br /> <span class="apple-style-span">3. Setup contracts for groups of customers</span><br /> <span class="apple-style-span">4. Manage Mailers &amp; Web Offers</span><br /> <br /> <span class="apple-style-span">Click here to register </span><a href="https://www3.gotomeeting.com/register/569784934" target="_blank"><span style="color: #0000cc;">https://www3.gotomeeting.com/register/569784934</span></a></span></span><br /> <br /> <strong>Webinar 2: Custom Design in Horizon Web&nbsp; Tuesday July 12th at 11am</strong><br /> <br /> <span class="apple-style-span"><span style="color: black;">An indepth look into some customer design tools in Horizon Web</span><span style="color: black;"><br /> <br /> <span class="apple-style-span">In this webinar you will learn</span><br /> <br /> <span class="apple-style-span">1. Change the colour scheme in Horizon Web</span><br /> <span class="apple-style-span">2. Add your own web banners</span><br /> <span class="apple-style-span">3. Create Custom Designed Pages</span><br /> <span class="apple-style-span">4. Integrate with other web services like twitter</span><br /> <br /> <span class="apple-style-span">Click here to register </span></span></span><a href="https://www3.gotomeeting.com/register/647596518"><span style="color: #111111;">https://www3.gotomeeting.com/register/647596518</span></a><br /> <br /> <strong>Webinar 3: Layouts &amp; Analysis&nbsp; Wednesday July 20th at 11am</strong><br /> <br /> A repeat of Junes extremely popular webinar<br /> <br /> <span class="apple-style-span"><span style="color: black;">This webinar will show you</span><span style="color: black;"><br /> <br /> <span class="apple-style-span">1. How to customise your daybook layouts, learn grouping, sub totally and averaging. (Daybooks are for example sales ledger screen, sales order screen)</span><br /> <br /> <span class="apple-style-span">2. How to use the very powerful management analysis screen to drill down on information such as</span><br /> <span class="apple-style-span">&nbsp;&nbsp;a. Customer Sales Trends</span><br /> <span class="apple-style-span">&nbsp;&nbsp;b.&nbsp;&nbsp;Product Sales Trends</span><br /> <span class="apple-style-span">&nbsp;&nbsp;c.&nbsp;&nbsp;Rep Sales Trends</span><br /> <span class="apple-style-span">and much more</span></span></span><br /> <br /> Click here to register <a href="https://www3.gotomeeting.com/register/289910030"><span style="color: #111111;">https://www3.gotomeeting.com/register/289910030</span></a><br /> <br /> <strong>Webinar 4: Question &amp; Answer Forum Monday July 25th at 11am</strong><br /> <br /> <span class="apple-style-span"><span style="color: black;">Stop by our virtual office for a chance to chat with Alan. We have scheduled an hour on the last Monday of each month to give our users a chance to ask questions and discover best practices.</span><span class="apple-converted-space"><span style="color: black;">&nbsp;</span></span><span style="color: black;"><br /> <br /> <span class="apple-style-span">At the beginning of each session, we will provide you with a quick tip on how best to use a particular feature of the Horizon platform. These tips will not only cover new features but will also incorporate existing features that you may not have been aware of.</span><span class="apple-converted-space">&nbsp;</span><br /> <br /> <br /> <span class="apple-style-span">That's it on agenda - spend the remainder of the hour engaging with us - if you have specific queries for your business or would like to see some best practices from other organisations then this is the webinar for you</span><br /> <br /> <span class="apple-style-span">Click here to register </span></span></span><a href="https://www3.gotomeeting.com/register/957874022"><span style="color: #111111;">https://www3.gotomeeting.com/register/957874022</span></a></p>]]></content></entry><entry><title>Telesales Call Manager - Webinar</title><category term="horizon"/><category term="telesales"/><category term="webinar"/><category term="webinar"/><id>http://www.supportsolutions.ie/news/2011/6/20/telesales-call-manager-webinar.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/6/20/telesales-call-manager-webinar.html"/><author><name>Alan Conroy</name></author><published>2011-06-20T14:01:32Z</published><updated>2011-06-20T14:01:32Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p><object width="850" height="531" id="wistia_398228" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/ea57842abf2129181f45e6177eece2e08d24b6ab.bin&stillUrl=http://embed.wistia.com/deliveries/1d13036354de8b024c54dc881ae0d9418a6ffabb.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_398228&mediaDuration=1559.38"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="850" height="531" name="wistia_398228" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/ea57842abf2129181f45e6177eece2e08d24b6ab.bin&stillUrl=http://embed.wistia.com/deliveries/1d13036354de8b024c54dc881ae0d9418a6ffabb.bin&unbufferedSeek=false&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_398228&mediaDuration=1559.38"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_398228',850,531,{videoUrl:'http://embed.wistia.com/deliveries/d98a39a3b161c6b8edcaffa8a1ba2da5aba31626.bin',stillUrl:'http://embed.wistia.com/deliveries/1d13036354de8b024c54dc881ae0d9418a6ffabb.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_398228',mediaDuration:1559.38})</script></p>]]></content></entry><entry><title>Getting Started with Horizon Web - Webinar</title><category term="horizon"/><category term="horizon web"/><category term="webinar"/><category term="webinar"/><id>http://www.supportsolutions.ie/news/2011/6/17/getting-started-with-horizon-web-webinar.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/6/17/getting-started-with-horizon-web-webinar.html"/><author><name>Alan Conroy</name></author><published>2011-06-17T11:21:58Z</published><updated>2011-06-17T11:21:58Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p><object width="850" height="511" id="wistia_396563" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/1a63673fe04076eabac0ba0fd96c438d89a3f557.bin&stillUrl=http://embed.wistia.com/deliveries/84dccabf8500cd41051e0bcb97160c2a97828466.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_396563&mediaDuration=1889.02"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="850" height="511" name="wistia_396563" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/1a63673fe04076eabac0ba0fd96c438d89a3f557.bin&stillUrl=http://embed.wistia.com/deliveries/84dccabf8500cd41051e0bcb97160c2a97828466.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_396563&mediaDuration=1889.02"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_396563',850,511,{videoUrl:'http://embed.wistia.com/deliveries/b60a9f720c2c350e4c72d92dde90c6d239e27833.bin',stillUrl:'http://embed.wistia.com/deliveries/84dccabf8500cd41051e0bcb97160c2a97828466.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_396563',mediaDuration:1889.02})</script></p>]]></content></entry><entry><title>Layout &amp; Analysis Webinar</title><category term="gap analysis"/><category term="layouts"/><category term="webinar"/><category term="webinar"/><id>http://www.supportsolutions.ie/news/2011/6/14/layout-analysis-webinar.html</id><link rel="alternate" type="text/html" href="http://www.supportsolutions.ie/news/2011/6/14/layout-analysis-webinar.html"/><author><name>Alan Conroy</name></author><published>2011-06-14T11:52:42Z</published><updated>2011-06-14T11:52:42Z</updated><content type="html" xml:lang="en-IE"><![CDATA[<p>For those who couldnt make out Layout &amp; Analysis webinar please see the video below, If you have any queries please contact us at helpdesk@supportsolutions.ie</p>
<p><object width="850" height="511" id="wistia_393344" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"><param name="movie" value="http://embed.wistia.com/flash/embed_player_v1.1.swf"/><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="wmode" value="opaque"/><param name="flashvars" value="videoUrl=http://embed.wistia.com/deliveries/0818be778ec6c05824c3f3fbbc14a30e963a00fb.bin&stillUrl=http://embed.wistia.com/deliveries/6835625ec7d36bbcf3a0b7b093eb735a5aa3e364.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_393344&mediaDuration=2234.28"/><embed src="http://embed.wistia.com/flash/embed_player_v1.1.swf" width="850" height="511" name="wistia_393344" type="application/x-shockwave-flash" allowfullscreen="true" allowscriptaccess="always" wmode="opaque" flashvars="videoUrl=http://embed.wistia.com/deliveries/0818be778ec6c05824c3f3fbbc14a30e963a00fb.bin&stillUrl=http://embed.wistia.com/deliveries/6835625ec7d36bbcf3a0b7b093eb735a5aa3e364.bin&unbufferedSeek=true&controlsVisibleOnLoad=false&autoPlay=false&endVideoBehavior=default&playButtonVisible=true&embedServiceURL=http://distillery.wistia.com/x&accountKey=wistia-production_6954&mediaID=wistia-production_393344&mediaDuration=2234.28"></embed></object><script src="http://embed.wistia.com/embeds/v.js" charset="ISO-8859-1"></script><script>if(!navigator.mimeTypes['application/x-shockwave-flash'] || navigator.userAgent.match(/Android/i)!==null)Wistia.VideoEmbed('wistia_393344',850,511,{videoUrl:'http://embed.wistia.com/deliveries/0a5de5f06d50bce8c677e95be1ed4c90d58e5994.bin',stillUrl:'http://embed.wistia.com/deliveries/6835625ec7d36bbcf3a0b7b093eb735a5aa3e364.bin',distilleryUrl:'http://distillery.wistia.com/x',accountKey:'wistia-production_6954',mediaId:'wistia-production_393344',mediaDuration:2234.28})</script></p>]]></content></entry></feed>
