News

New team member

Alan Conroy — Tue, 06 Mar 2012 23:12:48 +0000

Support Solutions are delighted to welcome Maria Kohlmann to the customer service team.

Maria has over 20 year experience in the Irish office products market and reinforces our commitment to hire those with relevant office products industry experience.

Despite the challenging market conditions in Ireland, Support Solutions remains the only office products dealer software company commited to the Irish market and is the only company that maintains a presence in Ireland employing Irish staff.

Horizon on a Google Chromebook

Alan Conroy — Wed, 14 Dec 2011 13:57:24 +0000

This is a video showing how you can quickly get into Horizon out on the road when by using a google chromebook

You will get lots more information on google chromebooks here http://www.google.com/chromebook/

Please excuse the wobbly video, as I was recording it on my mobile

Any specific questions on this I'd be happy to discuss them with you, best to send me a email: (alan at supportsolutions.ie)

Product Swap Classes in Horizon

Alan Conroy — Thu, 24 Nov 2011 22:36:21 +0000

Have a look at this video for information on how to use product swap classes in Horizon

September Webinars

Alan Conroy — Thu, 08 Sep 2011 21:58:28 +0000

September Horizon Webinars

Our Webinar series is back from the Summer Break.

For those of you who couldnt make our previous webinars you will find them recorded at    http://helpdesk.supportsolutions.ie/forums/20115628-webinars.

Webinar 1: Contracts & Pricing Wednesday 14th September at 10am

An indepth look into some of the pricing tools within Horizon

In this webinar you will learn

1. How to use the contract wizard feature to improve margins
2. How to use the price manager to globally manage contract pricing
3. Setup contracts for groups of customers
4. Manage Mailers & Web Offers

Click here to register https://www3.gotomeeting.com/register/646320038

Webinar 2: Custom Design in Horizon Web Wednesday 21st September at 10am

An indepth look into some customer design tools in Horizon Web

In this webinar you will learn

1. Change the colour scheme in Horizon Web
2. Add your own web banners
3. Create Custom Designed Pages
4. Integrate with other web services like twitter

Click here to register https://www3.gotomeeting.com/register/701547622

Webinar 3: Layouts & Analysis Wednesday 28th September at 10am

This webinar will show you

1. How to customise your daybook layouts, learn grouping, sub totally and averaging. (Daybooks are for example sales ledger screen, sales order screen)

2. How to use the very powerful management analysis screen to drill down on information such as
  a. Customer Sales Trends
  b.  Product Sales Trends
  c.  Rep Sales Trends
and much more

Click here to register https://www3.gotomeeting.com/register/516431062

I hope you will take the time to register and take part in one of our sessions and help increase your knowledge of the Horizon system.

Email Marketing Campaigns from Horizon

Alan Conroy — Thu, 18 Aug 2011 16:25:52 +0000

This video will give you an over view of the very powerful email marketing tool within Horizon

Price Manager - Webinar

Alan Conroy — Mon, 18 Jul 2011 07:42:30 +0000

Using Contracts - Webinar

Alan Conroy — Sun, 17 Jul 2011 19:00:51 +0000

July Webinars

Alan Conroy — Mon, 27 Jun 2011 19:14:21 +0000

Thank you to all those who took part in our June Webinars and provided us with some excellent feedback.

For those of you who couldnt make them you will find them recorded at http://helpdesk.supportsolutions.ie/forums/20115628-webinars.

Webinar 1: Contracts & Pricing Thursday July 7th at 11am

An indepth look into some of the pricing tools within Horizon

In this webinar you will learn

1. How to use the contract wizard feature to improve margins
2. How to use the price manager to globally manage contract pricing
3. Setup contracts for groups of customers
4. Manage Mailers & Web Offers

Click here to register https://www3.gotomeeting.com/register/569784934

Webinar 2: Custom Design in Horizon Web Tuesday July 12th at 11am

An indepth look into some customer design tools in Horizon Web

In this webinar you will learn

1. Change the colour scheme in Horizon Web
2. Add your own web banners
3. Create Custom Designed Pages
4. Integrate with other web services like twitter

Click here to register https://www3.gotomeeting.com/register/647596518

Webinar 3: Layouts & Analysis Wednesday July 20th at 11am

A repeat of Junes extremely popular webinar

This webinar will show you

1. How to customise your daybook layouts, learn grouping, sub totally and averaging. (Daybooks are for example sales ledger screen, sales order screen)

2. How to use the very powerful management analysis screen to drill down on information such as
  a. Customer Sales Trends
  b.  Product Sales Trends
  c.  Rep Sales Trends
and much more

Click here to register https://www3.gotomeeting.com/register/289910030

Webinar 4: Question & Answer Forum Monday July 25th at 11am

Stop by our virtual office for a chance to chat with Alan. We have scheduled an hour on the last Monday of each month to give our users a chance to ask questions and discover best practices.

At the beginning of each session, we will provide you with a quick tip on how best to use a particular feature of the Horizon platform. These tips will not only cover new features but will also incorporate existing features that you may not have been aware of.

That's it on agenda - spend the remainder of the hour engaging with us - if you have specific queries for your business or would like to see some best practices from other organisations then this is the webinar for you

Click here to register https://www3.gotomeeting.com/register/957874022

Telesales Call Manager - Webinar

Alan Conroy — Mon, 20 Jun 2011 14:01:32 +0000

Getting Started with Horizon Web - Webinar

Alan Conroy — Fri, 17 Jun 2011 11:21:58 +0000