Support Solutions provides support, training & implementation for the following industry systems.
Please click on the product name to read more detail
In conjunction with our Partners, Bluesky System Solutions & ECI Software Solutions , we are delighted to bring the industry's latest software system to Ireland. In just over four years over 200 dealers have adopted the Horizon system, 30 of which are based in Ireland. Support Solutions implements, trains and supports the Horizon system for all office products dealers in Ireland.
Horizon Web is a fully functional B2B ecommerce site that integrates tightly with Horizon. "Do the job once" is the principle of Horizon Web, once you make the change in your Horizon, it automatically appears on the web site. You no longer need to maintain two sets of data. Set up a customer in Horizon and they can trade on the web in less than a minute!
Direct Mail from Support Solutions is a new way to visibly track all of the emails from Horizon
Evolution is the fastest growing B2C office products ecommerce site, with in excess of 320 users in the UK. With its ease of use from both the front end for customers and the back end for dealers it is set to become an extremely popular product here in Ireland
In conjunction with Masternaut Three X, one of Europe largest mobile resource companies, you can now do away with your paper delivery notes and send them to your drivers mobile phone! The proof of delivery is stored within Horizon and is emailed from the phone back to the office within 30 seconds. Imagine, no more delivery note filing, no more lost proof of deliveries and the ability to email the proof directly to the customer.
Retailers can now stock take their stores using our barcode stocktaking module and scanners. The system is very simple to operate, simply scan the item and enter the quantity, when the stock take is finished return the scanner to its cradle for a simple upload to update stock levels.
One of the industries longest lasting systems, Support Solutions provides training & support to office products dealers all over Ireland and the UK. We continue to support dealers using Legerdemain and remain committed to doing so for as long as dealers wish however regretfully we cannot sell Legerdemain to office products dealers.
To avail of support please visit our help desk